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Git Hub Student Developer Pack - 1 Password promotion

fancyraccoon
fancyraccoon
Community Member

I'm trying to enable one year with one password but keeps saying i'm still subscribed two days later. Is there a simple solution to this? I appear to have all the normal features but never got passed a screen which said you must deactivate your existing account (specifically to link a preexisting account obviously.) The screen doesn't give a whole lot of information other than the link to apply the change in my Google Play Store which, again, has been "canceled" for a couple days now, and still shows in google play archived as "re-subscribe" or "remove" or something along those lines.

Any way of knowing if the student developer pack subscription activated?


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Comments

  • Blake
    edited August 2023

    Hey there @fancyraccoon 👋

    Since we don't have access to your account information here, if you could send us an email at support+billing@1password.com our team would be more than happy to take a closer look at this with you to see what might be happening here.

  • fancyraccoon
    fancyraccoon
    Community Member

    Thanks @Blake, shortly after emailing support it seemed to sort itself out. Not really sure what I did but before getting a response from them I was in Read-only mode and was able to enable the student developer pack membership! 🐙😺

  • I'm so glad to hear things are back working the way they should be! Be sure to give us a shout if there's anything we can do for you down the road. 💙

This discussion has been closed.