Family account member is frozen.

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Spunky51
Spunky51
Community Member
in Families

family member's account is frozen. It is telling them they need to subscribe.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Win10
Browser: Chrome

Comments

  • ag_tommy
    ag_tommy
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    @Spunky51

    We don't discuss account details in the forum for your privacy. However, you're always welcome to reach out to our billing team. Please use support+billing@1password.com to do so. Please send the email from the email address you've used to create your 1Password account.

  • Spunky51
    Spunky51
    Community Member
    Options

    Thanks for your reply Tommy. I will email as you suggest.

  • ag_tommy
    ag_tommy
    Options

    Anytime! 🙂

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