SCIM bridge - 1700 users disabled last night, no known reason

Options
wbd
wbd
Community Member
in Business and Teams

Anyone else running into this - looks like their support lines are flooded so I assume similar issues. I see a related post (https://1password.community/discussion/142016/users-in-our-organisation-unable-to-login-absolutely-no-response-from-1password-business-support).

We have SCIM setup replicating user status from Google workspace to 1Password. 1700 people were suspended then reinstated last night - the trouble is none of them can login, and recovery does not appear to be working so they are just plain dead in the water.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: n/a
Browser: n/a

Comments

  • ag_max
    ag_max
    Options

    Hi @wbd,

    Sorry for the trouble. Our Integrations team can take a closer look and advise. First, please send us an email at businesssupport@1password.com from your account's registered email address so we can continue the conversation there.

    After you have sent the email, feel free to post the ticket number you receive so we can locate your message and connect it with this forum discussion.

This discussion has been closed.