Autofill is not working in some apps in ios

oonezaidd
oonezaidd
Community Member
edited September 2023 in iOS

Autofill is enabled in settings and it's working fine on most apps, but for some reason it's not working in particular apps. Is there anything I can do?


1Password Version: 8.10.14
Extension Version: Not Provided
OS Version: iOS 17.0 (21A5326a)
Browser: Not Provided

Comments

  • Hi @oonezaidd

    The "perfect" AutoFill experience for filling usernames and passwords from 1Password requires app developers to support associated domains in their apps. This is what allows you to see the suggestions above your keyboard without having to tap on "🔑 Passwords" and manually search up your login item for that app.

    If you tap on the "🔑 Passwords" button that appears above your keyboard when filling in an app, does 1Password appear? Are you also able to manually search for the login item you need and is that filled in to the app you're trying to sign in to?

  • oonezaidd
    oonezaidd
    Community Member

    Hey @jac.pd_1p
    That makes sense then. And yes I am able to use and search for passwords easily. Thanks for your clarification.

  • @oonezaidd

    Glad to hear that you're able to search and fill in your login items as expected! If you would like the app developer to improve their associated domains support, I recommend contacting them using the "App Support" button on their App Store listing.

This discussion has been closed.