iphone dropbox sync

peterkford
peterkford
Community Member
in iOS

Hi, I've installed 1Password4 on my imac and bought (again) the iphone app. I have installed dropbox on both devices. The 1password.agilekeychain appears in the dropbox on the imac and also on the iphone. However, when I try allow the sync on the iphone, I get a message saying that the data was not found. Help .. :-)

Comments

  • khad
    khad
    1Password Alumni

    Hi @peterkford,

    Thanks for taking the time to contact us. I'm sorry that you are having some trouble. To help us track down the issue more quickly, could you please send us a Diagnostics Report?

    Download the 1Password Troubleshooting utility and follow the instructions to generate the report.

    Then attach the entire file to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

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