Settings window not resizeble / to small

KiwiDE
KiwiDE
Community Member

Settings windows does not show full content and is not resizeable.


1Password Version: 1Password for Windows 8.10.16 (81016047)
Extension Version: 2.15.0
OS Version: Windows 11 22H2
Browser: Chrome

Comments

  • Hey @KiwiDE, thanks for reaching out.

    I have a few questions for you that will help me investigate this further.

    1. Did the issue start happening after a recent update?
    2. Could you tell me a little more about your monitor setup?
      i. Are you using multiple displays?
      ii. Do you have display scaling enabled?
    3. Does disabling Hardware Acceleration (Settings > Advanced) in 1Password resolve the issue?
      Assuming you're able to see the option to toggle that setting.

    Looking forward to your response.

    Ali

  • KiwiDE
    KiwiDE
    Community Member
    edited September 2023


    Did the issue start happening after a recent update?
    ^^ I think this happened after the last update to 8.10.6
    Could you tell me a little more about your monitor setup?
    i. Are you using multiple displays?
    ^^ no, single monitor, 3840x 2160
    ii. Do you have display scaling enabled?
    ^^ yes, 150% in windows , 1Password scaling is 100% (see screenshot)
    Does disabling Hardware Acceleration (Settings > Advanced) in 1Password resolve the issue?
    Assuming you're able to see the option to toggle that setting.
    ^^no, disabling and didn't help

  • AliH1P
    edited September 2023

    Hey @KiwiDE, thanks for your reply and screenshot. Could you navigate to those Appearance settings again and let me know whether zooming out to 90% restores the settings window to the correct size? You can then set the zoom back to 100% afterwards.

    Looking forward to hearing from you.

    Ali

    ref: dev/core/core#24145

  • KiwiDE
    KiwiDE
    Community Member
    edited September 2023


    If i change zoom to 80% or 70% content fits, but is quite small.

  • Thanks for the screenshots @KiwiDE.

    I was able to reproduce similar behaviour but after changing the zoom (from the settings menu), the window resized properly:

    It looks like the behaviour you're experiencing is slightly different. As a next step, could you try uninstalling and reinstalling 1Password to see if that resolves things?

    Let me know how that goes - looking forward to hearing from you.

    Ali

This discussion has been closed.