1Password crashes on host machine when RDP-ing to my laptop

Zectzozda
Zectzozda
Community Member
in Windows

Hello,

I've regularly experienced an issue with 1Password on my PC (Windows 11 Pro latest) where sometime after I initiate the RDP connection to my Windows 11 Pro laptop (via wifi, same network, no VPN), 1Passsword on my PC eventually silently crashes. Both PC and Laptop have 1Password installed in Chrome, Firefox browsers, and the Windows application. Looking at the 1Password_rCURRENT.log on my PC, the last log is that the application locks due to the reason Automatic(DeviceLocked), then Front end event: app will quit and shuts the application down.

The workaround is to boot up 1Password again on the PC, but I would prefer it if it didn't crash/shut down.

1Password_rCURRENT Log file INFO 2023-09-21T18:58:52.562 ThreadId(17) [1P:foundation\op-log\src\lib.rs:655] Removed 1 old log files INFO 2023-09-21T18:58:52.573 ThreadId(17) [client:typescript] Client starting. INFO 2023-09-21T18:58:52.630 ThreadId(17) [1P:op-localization\src\lib.rs:227] system locale detected as 'en-GB' INFO 2023-09-21T18:58:52.630 ThreadId(17) [1P:op-localization\src\lib.rs:253] selected translations for EN_US based on detected locale en-GB INFO 2023-09-21T18:58:52.630 ThreadId(17) [status:op-app\src\app.rs:542] App::new(1Password for Windows/81016047 (EN_US), C:\Users\$USER\AppData\Local\1Password\1password.sqlite) INFO 2023-09-21T18:58:52.639 ThreadId(17) [1P:data\op-db\src\db.rs:446] Table Integrity Check Succeeded INFO 2023-09-21T18:58:52.642 ThreadId(17) [1P:data\op-db\src\db.rs:462] DB Integrity Check Succeeded INFO 2023-09-21T18:58:52.642 ThreadId(17) [1P:data\op-db\src\db.rs:137] Starting DB at version: 29 INFO 2023-09-21T18:58:52.644 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging\op-native-core-integration\src\lib.rs:329] Starting IPC listener on 1Password-BrowserSupport INFO 2023-09-21T18:58:52.644 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging\op-native-core-integration\src\lib.rs:341] Active native core integration is awaiting messages INFO 2023-09-21T18:58:52.648 invocation_loop(ThreadId(24)) [1P:foundation\op-install\src\windows\nmh_registration.rs:91] Installed BrowserSupport manifest for chrome extension INFO 2023-09-21T18:58:52.648 invocation_loop(ThreadId(24)) [1P:foundation\op-install\src\windows\nmh_registration.rs:112] Installed BrowserSupport manifest for firefox extension INFO 2023-09-21T18:58:52.648 invocation_loop(ThreadId(24)) [1P:foundation\op-install\src\windows\nmh_registration.rs:133] Installed BrowserSupport manifest for edge extension INFO 2023-09-21T18:58:52.705 tokio-runtime-worker(ThreadId(11)) [1P:ssh\op-agent-controller\src\desktop.rs:609] SSH Agent has started. INFO 2023-09-21T18:58:52.705 tokio-runtime-worker(ThreadId(11)) [1P:ssh\op-agent-controller\src\desktop.rs:438] Starting filesystem watcher for SSH agent configuration directories... ERROR 2023-09-21T18:58:52.705 tokio-runtime-worker(ThreadId(11)) [1P:C:\builds\dev\core\core\ssh\op-agent-controller\src\desktop.rs:439] Generic Notify Error INFO 2023-09-21T18:58:53.107 invocation_loop(ThreadId(24)) [1P:op-app\src\app\backend\lock_screen.rs:78] System unlock is enabled: true INFO 2023-09-21T18:58:53.108 tokio-runtime-worker(ThreadId(11)) [1P:op-app\src\app\backend\lock_screen.rs:94] Sys auth status NotSetup INFO 2023-09-21T18:58:58.497 invocation_loop(ThreadId(24)) [1P:op-app\src\app\backend\lock_screen.rs:78] System unlock is enabled: true INFO 2023-09-21T18:58:58.544 tokio-runtime-worker(ThreadId(16)) [1P:C:\builds\dev\core\core\data\ext\op-account-ext-settings-authentication\src\lib.rs:189] loaded settings authentication key: 2eefcaa626e374e1 INFO 2023-09-21T18:58:58.544 tokio-runtime-worker(ThreadId(16)) [1P:data\ext\op-account-ext-search-weights\src\weights.rs:67] Search weights loaded for account with 42 entries (total bytes: 6232) INFO 2023-09-21T18:58:58.563 tokio-runtime-worker(ThreadId(16)) [1P:data\ext\op-account-ext-items\src\lib.rs:236] loaded 1193 items in 9 vaults for account: 33KNKEPRNBGXZJTZKVWV7CAKGY INFO 2023-09-21T18:58:58.568 tokio-runtime-worker(ThreadId(12)) [1P:op-settings\src\store\json_store.rs:704] initializing settings authentication with key 2eefcaa626e374e1 INFO 2023-09-21T18:58:58.574 tokio-runtime-worker(ThreadId(11)) [1P:op-app\src\app\backend\unlock.rs:134] Lock state changed: Unlocked INFO 2023-09-21T18:58:58.616 tokio-runtime-worker(ThreadId(11)) [1P:data\op-account-system-unlock\src\lib.rs:520] Adding system unlock key. Verifying keysets can be decrypted. INFO 2023-09-21T18:58:58.618 tokio-runtime-worker(ThreadId(11)) [1P:data\op-account-system-unlock\src\lib.rs:526] Adding system unlock key. Encrypting muk. INFO 2023-09-21T18:58:58.618 ThreadId(21) [1P:data\op-account-system-unlock\src\lib.rs:532] Adding system unlock key. Updating account. INFO 2023-09-21T18:58:59.131 tokio-runtime-worker(ThreadId(13)) [1P:op-app\src\app\backend\unlock.rs:222] Processing unlocked account 33KNKEPRNBGXZJTZKVWV7CAKGY INFO 2023-09-21T18:59:00.972 tokio-runtime-worker(ThreadId(12)) [1P:op-b5-client\src\internal\unauthorized_session.rs:1048] Skipping MFA because server did not return MFA config INFO 2023-09-21T18:59:01.303 invocation_loop(ThreadId(24)) [1P:op-app\src\app\backend\frontend.rs:22] Front end event: window closed INFO 2023-09-21T18:59:01.894 tokio-runtime-worker(ThreadId(13)) [1P:data\ext\op-account-ext-syncer\src\lib.rs:259] The B5 Notifier for (33KNKEPRNBGXZJTZKVWV7CAKGY) has connected, now monitoring for events. INFO 2023-09-21T18:59:01.942 tokio-runtime-worker(ThreadId(6)) [1P:op-syncer\src\sync_job.rs:315] synced account 33KNKEPRNBGXZJTZKVWV7CAKGY (0.9626151s) INFO 2023-09-21T18:59:01.944 tokio-runtime-worker(ThreadId(13)) [1P:data\op-file-transfer\src\lib.rs:563] find_and_complete_pending_uploads: '33KNKEPRNBGXZJTZKVWV7CAKGY' INFO 2023-09-21T18:59:04.268 tokio-runtime-worker(ThreadId(12)) [1P:native-messaging\op-native-core-integration\src\lib.rs:407] Extension connecting. INFO 2023-09-21T18:59:04.268 tokio-runtime-worker(ThreadId(12)) [1P:native-messaging\op-native-core-integration\src\lib.rs:409] Extension connection accepted. INFO 2023-09-21T18:59:23.625 tokio-runtime-worker(ThreadId(12)) [status:op-app\src\app\backend\updater.rs:255] No Production updates found for 81016047 INFO 2023-09-21T19:09:13.073 tokio-runtime-worker(ThreadId(12)) [1P:native-messaging\op-native-core-integration\src\lib.rs:407] Extension connecting. INFO 2023-09-21T19:09:13.073 tokio-runtime-worker(ThreadId(12)) [1P:native-messaging\op-native-core-integration\src\lib.rs:409] Extension connection accepted. INFO 2023-09-21T20:17:01.126 invocation_loop(ThreadId(24)) [1P:op-app\src\app\backend\lock.rs:112] Lock state changed: Locked INFO 2023-09-21T20:17:01.126 invocation_loop(ThreadId(24)) [1P:op-app\src\app\backend\lock.rs:127] Locked. Reason: Automatic(DeviceLocked). INFO 2023-09-21T20:17:01.138 invocation_loop(ThreadId(24)) [1P:op-app\src\app\backend\frontend.rs:51] Front end event: app will quit WARN 2023-09-21T20:17:01.138 invocation_loop(ThreadId(24)) [1P:op-invocation-dispatch\src\lib.rs:158] shutdown requested! INFO 2023-09-21T20:17:01.138 invocation_loop(ThreadId(24)) [1P:op-app\src\app\shutdown.rs:68] starting app shutdown ERROR 2023-09-21T20:17:01.144 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging\op-native-core-integration\src\connection_handler.rs:62] message from b5x was None: EndConnection ERROR 2023-09-21T20:17:01.144 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging\op-native-core-integration\src\connection_handler.rs:31] Dropping connection with b5x due to error handling incoming message: EndConnection ERROR 2023-09-21T20:17:01.144 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging\op-native-core-integration\src\connection_handler.rs:62] message from b5x was None: EndConnection ERROR 2023-09-21T20:17:01.144 tokio-runtime-worker(ThreadId(6)) [1P:native-messaging\op-native-core-integration\src\connection_handler.rs:31] Dropping connection with b5x due to error handling incoming message: EndConnection INFO 2023-09-21T20:17:01.241 ThreadId(21) [1P:data\op-db-queue\src\lib.rs:234] db shutdown requested INFO 2023-09-21T20:17:01.241 ThreadId(21) [1P:data\op-db-queue\src\lib.rs:242] db queue worker exiting INFO 2023-09-21T20:17:01.241 invocation_loop(ThreadId(24)) [1P:op-app\src\app\shutdown.rs:105] app shutdown complete

1Password Version: 1Password for Windows 8.10.16 (81016047)
Extension Version: 2.15.1 (Chrome), 2.14.1 (Firefox)
OS Version: Windows 11 Pro
Browser: Chrome, Firefox respectively

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