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Removal of shared vault access fails

seattlerust
seattlerust
Community Member
edited September 2023 in Memberships

I removed one family account's access to a shared vault but access remains. Person details in my Windows App shows that access is removed but on the computer where other person has account, the access remains. It has been a couple of hours now. Any help will be appreciated.

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: Windows 10 v22H2
Browser: Chrome

Comments

  • julia.v_1P
    julia.v_1P

    Hey @seattlerust

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. We'd like to help and locate the trouble and see if we can find you a solution.

This discussion has been closed.