password filled twice in "SAFARI", not firefox

Zetton

I found Firefox has the issue filling password twice,
but my case is with Safari

macOS: Ventura (in my memory all versions) and Sonoma 14.0
1password: 8.10.16 (at least this version)
universal fill: on or off (both)
browser: safari 17.0 (at least this version)

site: https://www2.etc-meisai.jp/etc/R?funccode=1013000000&nextfunc=1013000000 ( https://www.etc-meisai.jp/index.html ) In my case, this is the only site that this happens.

command + \ , shift + command + space solve this issue, so these are the workaround.
but I want to tell this, because this happens on a specific site and not with firefox but Safari.

---

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 14.0
Browser: Safari

BrendanR1P

Hi @Zetton,

Thanks for reporting this issue to us. When the password is filled twice would this be in the password field of the website or would the password be filled in the username and password field of the website?

Thanks

-- Brendan

Zetton

In the password field.
Username is filled with the right data.

david.m_1P

Hi @Zetton,

Thanks for your reply!

I'm unable to reproduce this behaviour on my end. Can you reproduce the issue and create a screen recording, as well as share some diagnostics from your device over email, so that we can take a closer look:

• How to send a 1Password diagnostics report - 1Password for Mac (desktop app)

• Save a console log for 1Password in your Safari browser

For your screen recording, you can use Quicktime since you're on a Mac:

• Quicktime

Please attach the recording and diagnostics to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Once we've received the email we'll be in touch and can assist you further over email.

Let us know if you have any questions

Zetton

I din't receive from BitBot. I sent log Email three times

TimG1P

Hi @Zetton,

Would you happen to be in touch with us via email with the following Support ID number: [WPY-47483-413]?

EvonG1P

Hello @Zetton,
I've located the diagnostics report you shared and we will get in touch with you as soon as possible about this issue. To prevent having the conversation in two different places at once I'm closing this thread.

-Evon

ref: WPY-47483-413