1Password is not filling credentials into any website in Safari

Community Member
edited October 5 in 1Password in the Browser

Had a problem with an Amex accounts that required me to clear history and cache in Safari. Amex password has been reset. Now 1P will no longer auto fill login credentials on any website - must copy and paste. Works fine with FireFox and Chrome. I think it has something to do with clearing all my cache. Can't find answer on 1P forums. See screen shot. Please Help!

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: osMac 14.0
Browser: Safari


  • Hey @BenBob,

    Can you give these steps a try and let me know if it get's things back on track for you?

    1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
    2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
    3. Open and unlock 1Password.
    4. Open your browser and test if it is working properly.

    Let us know how you get on!

  • BenBob
    Community Member

    Steph you are a genius! That worked and all is well now! Thanks!

  • On behalf of Steph, you're most welcome @BenBob! It's great to hear that things are working now.