Dont want 1PAssword to auto-lock on my Windows 10 desktop at all.

HNofX82

Only I am using this laptop at home, noone else.
I dont want 1password to ask me to input password everyday or max number of hours it allows.
Somewhere I have set settings to once a month but it asks me for password for every few hours.. Its too long to type in correctly..

Kindly help .

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HNofX82

Any suggestions?

GreyM1P

Hi there @HNofX82

You can set 1Password's auto-lock timer to Never, by following these steps:

1. Click the 🔽 down arrow at the top of the sidebar and choose Settings.
2. On the Security tab, set "Lock after the computer is idle for:" to Never.
3. Turn off "Lock on sleep, screensaver, or switching users".

Then, for as long as 1Password is running, you won't have to unlock it. Make sure that 1Password is running in the system tray as well:

1. In 1Password's Settings (see above), choose the General tab.
2. Turn on "Keep 1Password in the system tray".

That way, even if you close the 1Password window, it'll still run in the system tray and will remain unlocked.

Hope that helps! :)

— Grey

HNofX82

Thanks, this is my existing settings, 1password is locked every time after i reboot turn off/on my PC.
Even after couple of hours of using, 1password locks itself..
(PC is set to turn off automatically at a specific time on day and turn on after few hours)

FrankyO1P

Hi @HNofX82,

There are certain events where the expected behaviour is to lock 1Password. These events include, restarting your device, quitting 1Password for Windows, or updating 1Password for Windows.

However, you mentioned 1Password is still Auto-locking during daily use with the correct settings disabled. This is an interesting issue and I would love to investigate into this issue further.

Could you send an email to support+windows@1Password.com?

With your email please include:

• A link to this thread: https://1password.community/discussion/142622/dont-want-1password-to-auto-lock-on-my-windows-10-desktop-at-all
• Your forum username: HNofX82
• A diagnostics report: https://support.1password.com/diagnostics/?windows

We'll look forward to hearing from you.

Franky

HNofX82

My PC auto starts every morning around 3 to 5 am..and auto shut down after 2 am next day (if I'm not working)

I have to login to windows, then login to 1pwd, noticed after 10 to 12 hours password is required again for 1pwd

Will do needful as suggested above..

ag_mike_d

Hello again @HNofX82,

Thanks for getting back to us with these details about your auto start and shutdown of your device.

This device shutdown is causing 1Password for Windows to lock. When the device shuts down, the 1Password process is then exited and Windows Hello or your account password will then be required after that next start up and the app is relaunched. This is intended behaviour when the 1Password app is completely exited.

Rather than using an auto shutdown, have you considered putting your device to sleep on a similar schedule? This, with an adjustment to the auto-lock settings, would allow the 1Password app process to continue running in the background and only lock based your current settings:

• How to set 1Password to lock automatically

Then Windows Hello or your account password would only be required when you restart or boot your device.

I hope these additional details help! Please let us know if you have any further questions.

HNofX82

Thanks Dave,
I can use that feature on laptop (piece of cake)

But also required it to setup on PC (without camera or any hardware key),

Tried this:
https://support.1password.com/windows-hello/#manage-your-settings
“Use the Trusted Platform Module with Windows Hello”, but now it requires both master password and windows hello pin.

I assume there is no solution to keep 1password unlocked After reboot or shut down the PC as for security product is designed this way..

Tertius3

@HNofX82

“Use the Trusted Platform Module with Windows Hello”, but now it requires both master password and windows hello pin.

Both at the same time are required only once for the first time. It's required for Windows to write the account password into the TPM. With future unlocks, you will only have to enter the PIN.

In rare cases the TPM content is invalidated and you're asked again for the account password - some Windows updates trigger this, as well as configuration changes in the PC bios.

HNofX82

Thanks @Tertius3 I just tried once and removed the PIN, will try again few times
Just wanted to confirm, if something goes wrong with PC, and i have master password + secret key, i can login to other devices ?

Setup Windows hello went smooth, now I have to enter hello pin twice
1. When login to Windows
2. When i open 1PWD, instead of master password, i am asked to enter windows hello (which is quite easy now)

I hope this is how this system works ?
Or i can remove the second step to for hello pin authentication to unlock 1password.

ag_mike_d

Thanks for the assist @Tertius3,

@HNofX82, please let us know how this goes with subsequent sign ins to 1Password for Windows.

Just wanted to confirm, if something goes wrong with PC, and i have master password + secret key, i can login to other devices ?

With the account password and Secret Key, you can login in to other devices. The Windows Hello setup will only apply to this Windows device or other Windows devices where you enabled the option. Should you run in to troubles, 1Password will fall back to the account password.

I recommend following the below link to ensure you have a copy of your Emergency Kit downloaded and saved with your account password written in the space provided, if you haven't already done so:

• Get to know your Emergency Kit

With regard to your comment about the two Windows Hello prompts, can you confirm you seeing this twice after trying to unlock 1Password itself? If so, are you continuing two prompts after manually locking 1Password (Ctrl + Shift + L) and clicking the Windows Hello button to sign in again?

I'm looking forward to your reply.

HNofX82

Hello @ag_mike_d
I see the Windows Hello prompt:
First when I sign in to Windows (after a reboot or shut down)
Second time Windows Hello appears when I double click 1Password icon in system tray.

HNofX82

1. windows login screen which asks for hello pin

2. 1password login screen (which asks for password/windows hello pin
   

3. Selecting windows hello asks for password on this screen
   

This are my 1PWD settings under security, I hope I am doing everything correct ?

Now whenever 1PWD is locked, it makes life easier to only enter Hello Pin and not master password..

GreyM1P

@HNofX82

That all looks correct. You should expect to sign in to Windows and unlock 1Password separately, so the two Windows Hello prompts you showed in your screenshots are right. :)

HNofX82

Awesome..
One of big issue resolved..

FrankyO1P

Hi @HNofX82,

I'm glad to hear the issue was resolved!

If there's ever anything more we can do, please be sure to contact us - we're always here to help.

Franky

AliH1P

Glad to hear that's resolved @HNofX82.

Let us know if you have any further questions!

Ali