Unable to fill into Safari

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  • twtruitt
    twtruitt
    Community Member
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    I'm having the same issues. Specifically with aol.com email account. No suggestions, must individually copy paste email address and password from 1 password application.

    And 1Password icon in Private Safari or Chrome window.

  • twtruitt
    twtruitt
    Community Member
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    Well just figured out my issue. In the above screen shot from Kevin, it was the red circle 5 "Autofill Passwords and Passkeys" that was turned off. Turned on the option and the turned off iCloud Keychain and now passwords are autofilling.

  • Dave_1P
    Dave_1P
    edited October 2023
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    Hello @twtruitt! 👋

    I'm sorry that you're running into trouble with 1Password in Safari. The "AutoFill Passwords and Passkeys" is an iCloud Keychain feature and 1Password does not require that this be turned on in order to fill passwords into Safari. I would recommend that you turn that toggle off.

    Once you turn that option off, if you're still having trouble filling your passwords into Safari then please do the following:

    1. Make sure that 1Password is turned on in Safari.
    2. Try the steps in our troubleshooting guide: If 1Password isn't working in your browser

    I look forward to hearing from you.

    -Dave