Duplicate item in Vault

EMILjo
EMILjo
Community Member
in Windows

I run 1Password on my phone (Android) or on Windows (app).
I choose Vault, I choose Item. I select Duplicate from the menu and select the same Vault as the location.
I am modifying selected elements of a given Item.

The preview of a given Item displays the correct data (the data that I modified after performing Duplicate), but a given Item in the Items list in Vault displays the "description" that is next to the item from which I duplicated the item. It's like it doesn't refresh after saving.

Red - element created after duplicating.
Blue - source element.

Custom element template.

What am I doing wrong?

1Password Version: 18.10.18
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

Comments

  • ag_mike_d
    ag_mike_d
    edited October 2023

    Hello @EMILjo,

    Thanks for your message.

    I understand that after duplicating an item in to the same vault and then editing some details of the duplicated item, those edits are only appearing in the item details. Whereas the item list contains the original details.

    I've done some testing but so far have been unable to reproduce this issue. Could you answer a few questions to help us better determine why you might be seeing this behaviour?

    1. Does the item in the item list ever correctly update?
    2. Does manually locking and unlocking 1Password for Windows cause the edits to appear in the item list?
    3. Are you seeing any other syncing issues within the 1Password app or an offline indicator?
    4. What is the field type you edited that is not correctly updating in the item list?
    5. Is this behaviour reproducible with any other field types?

    We'd like to do some further testing try and replicate this behaviour and report it to the team as necessary. Looking forward to your reply.

This discussion has been closed.