To protect your privacy: email us with billing or account questions instead of posting here.

URGENT: Requesting Support

Options
fourthaspersion
fourthaspersion
Community Member
edited October 2023 in Memberships

1Password staff: Please get in touch with me ASAP.
You already have all necessary details (including diagnostics). See ticket [removed]

I haven't received a single answer yet, this is unbelievable.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Blake
    Blake
    edited October 2023
    Options

    Howdy @fourthaspersion 🤠

    I'm sorry for the delay in our response. If you've recently contacted us via email we do our best to get back to folks within 24 hours, but generally we're even quicker than that.

    I've just responded to your email personally, so we'll continue our conversation there!

  • fourthaspersion
    fourthaspersion
    Community Member
    edited October 2023
    Options

    Hi @Blake ,

    I appreciate you looking into this personally.
    I recall your username from an interesting post on reddit (topic about internal security measures in place at 1P) and this provides some relief in this particular instance.

    I received your email so feel free to close this post here if you want.

  • Dave_1P
    Dave_1P
    edited October 2023
    Options

    @fourthaspersion

    I'm happy that you're now discussing the issue with Blake via email, look for another reply in your inbox soon. As requested, I'm closing this thread. 🙂

    -Dave

    ref: QQM-96449-684

This discussion has been closed.