Why does 1Password for Safari have different lock settings?

Omar Shahine

1Password 8 and 1Password for Safari don't seem to have a shared lock state? Why is that? I notice my 1Password in Safari is locked most of the time I want to use it but 1Password on my Mac is set to Require Password every 30 days.

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1Password Version: 1Password for Mac 8.10.18 (81018040)
Extension Version: 2.16.0
OS Version: Not Provided
Browser: Not Provided

Omar Shahine

How interesting, a few minutes after installing 1Password for Safari I now see this

https://share.cleanshot.com/x8xS3J3p

Dave_1P

Hello @Omar Shahine! 👋

1Password in Safari does indeed share a lock state with the desktop app. It sounds like communication between the 1Password extension in your browser and the 1Password for Mac desktop app may have broken down. To fix this please do the following:

1. Close all open web browsers.
2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
3. Double-click on 1Password from your Mac's Application folder.
4. Open your web browser.

Let me know if that fixes the issue. I look forward to hearing from you. 🙂

-Dave

Omar Shahine

This is now resolved after the extension got connected to the app. Thanks!

Dave_1P

@Omar Shahine

I'm happy that the issue is now resolved. 🙂

-Dave