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Forum Discussion

Omar_Shahine's avatar
Omar_Shahine
New Contributor
2 years ago

Why does 1Password for Safari have different lock settings?

1Password 8 and 1Password for Safari don't seem to have a shared lock state? Why is that? I notice my 1Password in Safari is locked most of the time I want to use it but 1Password on my Mac is set to Require Password every 30 days.

1Password Version: 1Password for Mac 8.10.18 (81018040)
Extension Version: 2.16.0
OS Version: Not Provided
Browser: Not Provided

browser extension
macos
  • Omar_Shahine's avatar
    Omar_Shahine
    New Contributor
    2 years ago

    This is now resolved after the extension got connected to the app. Thanks!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello Omar_Shahine! 👋

    1Password in Safari does indeed share a lock state with the desktop app. It sounds like communication between the 1Password extension in your browser and the 1Password for Mac desktop app may have broken down. To fix this please do the following:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
    3. Double-click on 1Password from your Mac's Application folder.
    4. Open your web browser.

    Let me know if that fixes the issue. I look forward to hearing from you. 🙂

    -Dave