My wifes account seems to be a subset of my account in windows?
On Windows the transfer of her 77 login info went into a vault seperate from her Private vault and I can't move those items to her Private vault. Iphone app seems to work on items but not in Windows Chrome app. I have been trying to solve over last several months and can't find any documentation for 1P--Terrible. My own apps work sporadally. Most of the time I need to copy and paste info--very insecure practice. Help
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Hi @gls1p,
We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support@1password.com/support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.
Looking forward to your message!
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Unfortunately when I try to email you I get this message: "The address "support@1password.com/support+forum@agilebits.com" in the "To" field was not recognized. Please make sure that all addresses are properly formed"
Again another frustration with 1Password!!0 -
I'm sorry for the confusion. Please send the email to the following address:
support+forum@1Password.com
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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[#WXT-25388-149]
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