1Password Browser Extension Continuously Locked

Hi @joe2003,

Sorry to hear that you are having a connection issue with 1Password.

Can you confirm the following essential settings for 1Password to work properly:

• Do you see the 1Password icon sitting in the top menu bar, where the clock is, as shown below:

  • 

• Can you go to macOS's System Settings... -> General -> Login Items? Check if 1Password is enabled under the "Allow in the Background" section, as shown below:

  • 

*Suppose it is on already. Let's turn it off and then back on. *

Let me know how it goes.

Hmmm....yes shown in the top task bar and yes was enabled as a login background item. I toggled that setting off and then back on....annnnd that seemed to fix it! How odd!!

I now see this in the plugin settings and its working as expected -- thanks!!

Update -- about an hour later it stopped working again.

Had to toggle that setting in login items AGAIN and then it went back to working.

Is there a more permanent solution available?

Thanks,
Joe

I'm having the same behavior on Firefox (v119.0). Toggled the "Allow in background" setting and it was working again until this morning.

1Password for Mac 8.10.18 (81018040)
MacOS 14.0 (23A344)

Hi kevin_li - any ideas on more permanent fixes?

I am having similar symptoms. If I have 1Password the app open and unlocked with TouchID. The menubar extension (by the clock) it is present and the quick Seach opens without prompt for an unlock. But both Safari and Chrome have the extension installed, and they require unlocking by typing in my Master. I probably need to restart the computer and/or browsers.

This is on MacOS Sonoma 14.0.

This issue still persists. Toggling the "allow in background" setting does resolve temporarily, but needs to be redone often. Any fix available? It makes 1Password nearly unusable as its key use-case is filling in passwords in my web browser during regular use.

This seems to have fixed the issue for me (at least for now)