Received <BrowserVerificationFailed> from the native core (Chrome on Ubuntu)

particledecay · November 2023

The 1Pass Chrome extension won't connect to the desktop 1Pass app on Ubuntu. Both Chrome and 1Pass are installed as a native package and not via Snap or Flatpak.

Here is what I get from the Chrome extension:

Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
    at m (background.js:2:9045)
Timeout waiting for response to <NmRequestAccounts> from native core <4003048128>
Looking for desktop app com.1password.1password
Sending <NmRequestAccounts> message to native core <3008650455>
Received <BrowserVerificationFailed> from the native core

Here is what I get from the desktop's BrowserSupport logs:

INFO  2023-11-16T14:51:17.140 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:237] Starting 1Password-BrowserSupport 8.10.20 production build no. 81020036.
INFO  2023-11-16T14:51:17.147 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:44] Verifying browser "/opt/google/chrome/chrome"
WARN  2023-11-16T14:51:17.147 main(ThreadId(1)) [1P:foundation/op-sys-info/src/process_information/linux.rs:287] binary permission verification failed for /opt/google/chrome
ERROR 2023-11-16T14:51:17.202 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:269] Browser support error: BrowserProcessVerification(BinaryPermissions), happened in: native-messagi
ng/op-browser-support/src/browser_verification/linux.rs:53
        Additional error context: Failed to verify browser permissions

1Password Version: 8.10.20
Extension Version: 2.17.2
OS Version: Ubuntu 22.04.03 LTS
Browser: Chrome Version 119.0.6045.159 (Official Build) (64

FrankyO1P · November 2023

Hi @particledecay,

Thanks for bringing this to our attention. This is an interesting issue and I would love to investigate into this issue further.

Could you send an email to support+linux@1Password.com?

With your email please include:

A link to this thread: https://1password.community/discussion/143289/received-from-the-native-core-chrome-on-ubuntu
Your forum username: particledecay
A diagnostics report: https://support.1password.com/diagnostics/?linux
An extension console log: https://support.1password.com/cs/extension-console-log/
Information about your current environment (Linux distribution, version, desktop environment)

We'll look forward to hearing from you.

Franky

Received <BrowserVerificationFailed> from the native core (Chrome on Ubuntu)

Comments