Constantly have to enter account password

Comments

  • francescod
    francescod
    Community Member

    I went from lastpass 1password, and I have to tell you my experience is one of the worst. I truly regret buying the one year subscription. It's just horrible and painful. I constantly constantly have to put in my main password no matter what I do no matter what settings I use. Just a horrible experience. I'm definitely moving away from it.

  • Dave_1P
    Dave_1P

    Hello @francescod! 👋

    I'm sorry that things are off to a bad start, the team and I would like to help get everything working for you. So that I can better understand the situation can you please tell me the following:

    1. Is the issue occurring on a Mac or Windows PC?
    2. Which browser are you using? Safari, Chrome, or another browser?
    3. Do you already have the desktop app installed: Download 1Password

    I look forward to hearing from you.

    -Dave

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