Autofill not working in some website login screen

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surejnz
surejnz
Community Member
in 1Password in the Browser

Hi, the auto fill on the following page does not work - https://www.royalcaribbean.com/

Any ideas how to fix this? I have tried using Edge, chrome on Windows 11 and Safari on Mac

1Password Version: Not Provided
Extension Version: 2.17.1
OS Version: windows 11 and Mac OS
Browser: Edge, Chrome

Comments

  • steph.giles
    steph.giles
    Options

    Hey @surejnz,

    The sign in form on the Royal Caribbean website is built in a way that is making it difficult for 1Password to detect the fields. However, our team have been working hard on a fix which will be available in a future update.

    In the meantime, I recommend either copy and pasting your credentials to the field as you have been.

    I'm sorry for the disruption to your workflow, let us know if there is anything else we can help with at all.

    ref: dev/core/core#2900

  • surejnz
    surejnz
    Community Member
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    Thank you @steph.giles

  • Dave_1P
    Dave_1P
    Options

    Thank you again for reporting the issue. 🙂

    -Dave