Feature request - Change font family to be able to distinguish characters

mhspam
mhspam
Community Member
in Windows

I have a problem when I sometimes cannot copy/paste passwords form 1Password but have to use the reveal password feature and then manually typing the password into the site/app.
With the current font (Windows client) it is impossible to distinguish between, for instance, a capital I and a lower case L. With a better selected font family that have better serifs this would be a lot easier.

1Password Version: Not Provided
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Comments

  • ag_mike_d
    ag_mike_d
    edited November 2023

    Hello @mhspam,

    Thanks for your message and feature request for a change in the font family used in 1Password.

    Could provide an example of what you are seeing by manually creating a test item and password? To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply. When sending a screenshot, please be sure to redact any personal or private information and do not include any actual passwords you use:

    When creating a test example, I'm seeing the following displayed as an upper case I and lower case L in the 1Password for Windows app:

    I'd also like to ask a few questions about the troubles you mentioned when trying to copy/paste from the 1Password app, as we'd like to understand what maybe causing this function to stop working.
    1. Does this happen all the time?
    2. When copying is not working, what happens when clicking a username or password field? Do you see the notification at the bottom of the screen that the field was copied?
    3. Could you let me know of anything out of the ordinary that happens just prior to copying function stopping?
    4. Do you use any other clipboard tools that may be affecting 1Password's ability to copy?

    • Temporarily disabling these types of tools may help to determine if they are interfering with 1Password's copy function.

    Additionally, when the copy function stops working, are you still able drag and drop password fields?

    I'm looking forward to your reply.

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