Wrong Tax Rate for Subscription
Renewal is coming up soon and since I am not going through gift cards this year (no discounts 😔), I’ve added my CC to my account. With that in mind, since the billing/payment form doesn’t allow the 4 digit extension for US zip codes, I’m being charged a higher than what should be for my tax zone. (10.5% vs 7.9%). Can someone from agile bits advise how I can get this sorted out?
Thanks.
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Comments
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Hello @Eluder99! 👋
Our billing team would be happy to help you with this. Please send an email to
support+forum@1Password.com
so that the team can take a look at your account. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂-Dave
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