To protect your privacy: email us with billing or account questions instead of posting here.

How to manage multiple Individual or Families accounts

djsteen
djsteen
Community Member
edited November 2023 in Memberships

I've been using 1Password for over a decade. I currently manage a Family account and a Teams Starter Pack account (for my workplace). I'm continually running into situations where an non-techie or senior individual doesn't have good password hygiene, and I recommend 1Password.

I'd like suggestions on how to potentially manage multiple Individual or Families accounts.

  • Could each user be billed individually? (A reseller account?)
  • As the user's IT consultant, would I have the ability to view or edit any of their items?

1Password Version: 8.10.18
Extension Version: Not Provided
OS Version: macOS 14.1, iOS 17.1.1
Browser: Not Provided

Comments

  • Hello @djsteen! 👋

    Thank you for the question! There are a few different partner/affiliate options available:

    As the user's IT consultant, would I have the ability to view or edit any of their items?

    No, a user's Private vault is only accessible to them and no one else has access to those items.

    For more information about billing, or specifics about managing multiple accounts for other people, I would recommend that you send an email to support+forum@1Password.com so that our team can learn more about your situation and provide customized recommendations. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

This discussion has been closed.