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How to manage multiple Individual or Families accounts

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djsteen
djsteen
Community Member
edited November 2023 in Memberships

I've been using 1Password for over a decade. I currently manage a Family account and a Teams Starter Pack account (for my workplace). I'm continually running into situations where an non-techie or senior individual doesn't have good password hygiene, and I recommend 1Password.

I'd like suggestions on how to potentially manage multiple Individual or Families accounts.

  • Could each user be billed individually? (A reseller account?)
  • As the user's IT consultant, would I have the ability to view or edit any of their items?

1Password Version: 8.10.18
Extension Version: Not Provided
OS Version: macOS 14.1, iOS 17.1.1
Browser: Not Provided

Comments

  • Hello @djsteen! 👋

    Thank you for the question! There are a few different partner/affiliate options available:

    As the user's IT consultant, would I have the ability to view or edit any of their items?

    No, a user's Private vault is only accessible to them and no one else has access to those items.

    For more information about billing, or specifics about managing multiple accounts for other people, I would recommend that you send an email to support+forum@1Password.com so that our team can learn more about your situation and provide customized recommendations. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave