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Forum Discussion
Former Member
2 years agoSafari Extension Not Using Touch ID
I'm using the 1Password extension for Safari v2.17.1 in Safari 17.1
I have enabled Profiles - and 1Password is enabled in each profile.
The extension successfully unlocks 1Password and is able to read my passwords.
HOWEVER every time I try to use the extension it demands my 1Password password, even though I have it set to use TouchID
1Password Version: 8.10.20
Extension Version: 2.17.1
OS Version: Sonoma 14.1
Browser: Safari
- steph_giles
1Password Team
Hey @Wierdostomps,
I'm sorry for the trouble you are having with 1Password in Safari, it sounds like it may be having a hard time connecting with your 1Password app.
Can you start by giving these steps a try and let me know if it improves things at all:
- Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
- Quit your browser by right clicking its icon in the Dock and selecting "Quit".
- Open and unlock 1Password.
- Open your browser and test if it is working properly.
Let us know how you get on!
- Former Member
Thanks Steph
That - and/ or upgrading to Sonoma 14.1.2 which I did at the same time - has fixed it. - 1P_Dave
Moderator
@Wierdostomps
I'm happy that Touch ID is now working with 1Password for Safari on your Mac. 🙂
-Dave