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Former Member

2 years ago

Prompting for password more than setting

I am using 1Password on my iPhone 13 and have “require password” set to 2 weeks however I know it has prompted me for it multiple times today when filling a login in Safari.

1Password Version: 8.10.21
Extension Version: Not Provided
OS Version: 17.1.2
Browser: Safari

ios

1 Reply

1P_Dave
Moderator
2 years ago
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Hello @dellface! 👋

I'm sorry that you're being prompted for your account password more often than expected. So that I can better understand the situation can you please tell me the following:

Do you have Face ID turned on for 1Password? If you do then are you able to unlock 1Password using Face ID when you're prompted for your password? Or are you always forced to enter your account password?

When filling logins in Safari are you using iOS AutoFill or 1Password in the browser? Descriptions of both are here:

Password AutoFill

1Password for Safari

I look forward to hearing from you.

-Dave

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I am using 1Password on my iPhone 13 and have “require password” set to 2 weeks however I know it has prompted me for it multiple times today when filling a login in Safari.

\n\n

1Password Version: 8.10.21
\nExtension Version: Not Provided
\nOS Version: 17.1.2
\nBrowser: Safari

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I am using 1Password on my iPhone 13 and have “require password” set to 2 weeks however I know it has prompted me for it multiple times today when filling a login in Safari.

\n\n

1Password Version: 8.10.21
\nExtension Version: Not Provided
\nOS Version: 17.1.2
\nBrowser: Safari

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Prompting for password more than setting","moderationData":{"__ref":"ModerationData:moderation_data:86396"},"body":"

Hello @dellface! 👋

\n\n

I'm sorry that you're being prompted for your account password more often than expected. So that I can better understand the situation can you please tell me the following:

\n\n

Do you have Face ID turned on for 1Password? If you do then are you able to unlock 1Password using Face ID when you're prompted for your password? Or are you always forced to enter your account password?
When filling logins in Safari are you using iOS AutoFill or 1Password in the browser? Descriptions of both are here:

\n\n

Password AutoFill
1Password for Safari

\n\n

I look forward to hearing from you.

\n\n

-Dave

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