1Password uses wrong email address for new site form completion

Araxia
Araxia
Community Member
edited December 2023 in 1Password in the Browser

I have multiple Identity items in my account. When visiting a previously unvisited site 1Password always suggests an email address from one of these identities in particular; that rarely used identity is neither my profile identity nor even a favorited one. How can I tell 1Password to never suggest the email address from this other identity?

1Password Version: 1Password for Mac 8.10.20 (81020036)
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • steph.giles
    steph.giles

    Hey @Araxia,

    I'm sorry for the delayed response.

    You can prevent the email from this Identity Item from being suggested by moving it from the 'Internet Details' section of the Identity item into a separate field. To do this, locate the identity item and choose 'Edit' then choose Add more > Email and save the email here instead. It should then stop appearing in suggestions in your browser.

    I hope this helps!

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