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Unable to sign into 1Password due to MFA

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System
System
in Memberships
This discussion was created from comments split from: Yubico Key + 1password.

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  • ChadCrossman
    ChadCrossman
    Community Member
    edited December 2023
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    This is very simialr to what has just happened to me, and now I cannot access 1Password as I cannot provide the MFA required.

    I was previously using Google Authenticator for 2FA. I cannot seem to find a way to force 1Password.com to let me use an alternate 2FA method. It keeps insisting on using the secure key.

    Neither of thees option work as yo uar enever prompted for an alternate 2FA method:

    Does anyone know if I can force 1password.com login, in the browser, to allow me to chose the 2FA I use?

    I cannot log in to X to get support, as I don't know my password. It is in 1Password!!!!!

    I need help urgently.

  • ag_tommy
    ag_tommy
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    Apologies for the delay @ChadCrossman If you've not emailed us please do so using support+forum@1password.com. Be sure to use the email address tied to the account in question.