Galaxy Tab S9 - 1Password not available as autofill service

EffDeeEmm
EffDeeEmm
Community Member
edited December 2023 in Android

Just purchased a Samsung Galaxy Tab s9, and when I try to set up my 1password app, there is no option to add 1password as an autofill service. I have uninstalled and reinstalled the app, and that did not fix the issue. Only services available are google, and autofill with Samsung pass

Software is Android 14, and the 1password app is 8.10.22


1Password Version: 8.10.22
Extension Version: Not Provided
OS Version: Android 14
Browser: Not Provided

Comments

  • EffDeeEmm
    EffDeeEmm
    Community Member

    Finally figured it out. I was expecting an "add service button", but what I had to do was select on Samsung Pass and switch services. Feel like a bit of a doofus, but at the same time that process isn't entirely intuitive

  • ag_audrey
    ag_audrey
    1Password Alumni

    Hey @EffDeeEmm, thank you for contacting us as well as providing an update. I'm happy you were able to set up Autofill and will be sure to provide your feedback to our team.

    Let us know if you have any further questions!

  • ismalavertu
    ismalavertu
    Community Member
    edited January 12

    Damm, same thing. Just click on this thing! Not easy to understand...

    screenshot

  • plevass
    plevass
    Community Member

    @ag_audrey Merci pour ta réponse! Toutefois, cela fait trois semaines que je cherche comment faire dans la documentation et sur les forums! Je vous propose de faire un procédurier spécialement pour les appareils Samsung. En passant, pourquoi une compagnie fièrement canadienne ne propose pas des ressources également en français?

  • artworksmetal
    artworksmetal
    Community Member

    Thanks for figuring that out. I just spent over an hour, and no it is not intuitive at all. I've been using Samsung devices for several years and never used that feature so I had no intention of doing so now.

This discussion has been closed.