Assistance needed finding missing items

LC356
LC356
Community Member
edited January 5 in Lounge

Today, thanks to computer issues I lost many files and apps, including my
1password app. But I wasn't worried since I believed that all my login and
passwords were saved to my online 1password account. So I logged in, and
found that there were only 9 entries even though I have added many, many other
login and passwords to the app this past year that are now lost thanks to 1password.
Note, I paid for my yearly subscription in Feb 2023 so there is no reason that
my account should not be working properly and syncing properly.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • LC356
    LC356
    Community Member

    Note, I signed up with 1password in Feb 2023, so I would have downloaded the 1password app at that point. Whether it needed to be updated since then, I wouldn't know. The browser I use is Chrome.

  • ag_tommy
    edited January 5

    I see that you've messaged my colleagues in email support. They'll hopefully be able to shed some light on the situation. I'm going to close this to prevent duplication of efforts.

    ref: XLA-64745-956

This discussion has been closed.