Privacy.com integration not creating single-use cards

BionicBison05

I can create burner cards through the Privacy.com website, and the "single use" switch when creating a card via 1Password's integration suggests that it will do the same. However, when I check Privacy.com, I find that 1Password has instead created a regular merchant-locked card rather than a single-use card.

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1Password Version: 8.10.23
Extension Version: 2.19.0
OS Version: Windows 10 22H2
Browser: Brave v1.61.114 (Chromium 120.0.6099.199)

ag_mike_d

Hello @BionicBison05,

Sorry for the delay in response. I'm sorry for the troubles you were encountering with 1Password creating a merchant-locked card rather than a single-use card.

Could you let us know if you followed the same steps below in our guide when creating this card?

• Use 1Password to create and fill Privacy Cards - Use Privacy Cards

To set limits on charges, turn on Spending Limit and enter an amount, then choose a frequency or select Single Use to create a single-use card.

Did selecting single use for this card, still cause it to create a merchant-locked card?

I'm looking forward to your reply.

BionicBison05

@ag_mike_d

Yes, the problem is that this single-use switch doesn't seem to work on my end, because when enabled, a regular merchant-locked card is created instead of a single-use card. Let me know if you have trouble reproducing this and I'll provide any needed extra info.

ag_mike_d

Hello again @BionicBison05 - thanks for the quick reply.

I apologize for any disruption this has caused. I'd like to get this to the team for further testing.
Could send an email to support+forum@1password.com and include:

• A link to this thread: https://1password.community/discussion/143922/privacy-com-integration-not-creating-single-use-cards
• Your forum username: BionicBison05
• The list of steps you are taking when the single-use switch doesn't work on your side.
• Could also take a screenshot of what you're seeing in the Privacy.com integration window when creating the card and attach it to your reply:
  • Take a screenshot on Windows

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

BionicBison05

@ag_mike_d

Done! Here's the Support ID:

[#XGK-46716-677]

ag_mike_d

Thanks so much, @BionicBison05 - a member of the team will get back to you as soon as possible!

ref: XGK-46716-677