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Forum Discussion
Offline Objects
I‘m using 1Password on a Mac, iPad and iPhone with a personal vault, A few weeks ago, I created a new login for my daughter - probably on the iPad - which did not sync, so 1Password kept showing a little red cloud icon, which tells me that I have „Offline Objects“. Clicking on the prompt shows me the offline object. Moving it into any vault doesn‘t do anything. Permanently deleting/destroying the object doesn’t work.
I don‘t know what else to do.
1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: iOS 17.1.2
Browser: Not Provided
- 1P_Tommy
Moderator
It looks as if my colleague Kester replied. Please continue the conversation with him.
ref: ZDK-21113-556
- 1P_Tommy
Thanks. I'll go looking for it and ensure it makes it to the correct location.
Yes I did
- 1P_Tommy
Did you use the same email you use here in the community? Please do not reveal it, if it's not the same. A yes or no will be helpful. Thanks.
I didn’t receive a support number.
- 1P_Tommy
Did you receive a support ID number by return mail? If so, can you share it?
I also have the same issue. I emailed a diagnostic log. Deleting the item from the desktop version does not delete it from the ios version.
I too am having the same problem. I also sent my diagnostic report based on the above communications.
- 1P_Tommy
I appreciate you sending the report over. Someone from the team will get back to you as soon as possible.
ref: UUL-86697-675
