Bug with Ignored Passkey Alerts in Watchtower

zkhcohen
zkhcohen
Community Member
edited January 19 in Windows

Behavior:

  • Credentials with ignored passkey alerts in Watchtower remain in the ignored alert list after adding a passkey.

Steps to reproduce:

  1. Ignore passkey alert in Watchtower for a specific credential.
  2. Add a passkey to the credential.
  3. The credential remains in the ignored alerts list, but no alert appears, so it can't be removed from the ignored alert list.

1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

Comments

  • Hey there @zkhcohen

    We are aware of situations where it's not possible to remove an item from the Ignored list, and our Development team are investigating. Do the steps listed in this discussion help?

    https://1password.community/discussion/144075/unignore-watchtower-alerts

    Let me know and I'll be here to help if needs be. :)

    — Grey

  • zkhcohen
    zkhcohen
    Community Member

    Hi Grey,

    Thanks! It appears that duplicating the entry and then deleting the original allowed me to remove them from the ignored alerts list.

    Surprised my keyword search didn't find the original posts you linked. Thanks for attaching those.

    Best,
    Zach

  • Dave_1P
    edited January 19

    @zkhcohen

    I'm happy that the workaround helps. Hopefully we'll have a permanent fix out in a future update soon. I'm sorry for the inconvenience.

    -Dave

    ref: dev/core/core#15433

This discussion has been closed.