Chrome Extension - Your account is suspended

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SeanDB
SeanDB
Community Member
in 1Password in the Browser

I use Chrome profiles and the 1password extension on each profile. It's worked great before but today I'm getting the message "Your account is suspended" on one of the profiles. It's still working fine on two other profiles. Any idea what could cause this problem on a Chrome profile?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • steph.giles
    steph.giles
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    Hey @SeanDB,

    The behaviour you are describing seems interesting.

    In order for us to take a look at your account can you send an email to support+forum@1password.com with a link to this thread from the email you use for your 1Password account.

    That way our team can take a closer look at why you may be seeing this message.

    Thank you!