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Forum Discussion
ChristIO
2 years agoOccasional Contributor
"1Password for Safari Extention" does not work anymore
Hallo Support,
The "1Password for Safari Extention" (see screen) does not work anymore since today, after I updated Safari macOS.
The extention does not open from a login dialog when using shortcut ⌘+\ anymore
or from the top Safari symbolbar.
1Password for Mac (Desktop app) works fine. De-activated extention / reboot does not help...
Versions:
Safari Version 17.3 (18617.2.4.11.11, 18617)
1Password for Mac 8.10.24 (81024044)
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
- ChristIOOccasional Contributor
thx,
I have posted a comment which need to be approved ? - burrNew Contributor
Thank you ChristIO!
1P_Tommy I had the same problem today. I fixed it by following your steps. However I had to go into System Settings --> Password Options and turn ON AutoFill Passwords and Passkeys. Then disable use passwords and passkeys from iCloud keychain. I never had the AutoFill enabled previously.
- ChristIOOccasional Contributor
one more thing...
today there was a MacOS update (earlier it was just a Safari update), and after that the AutoFill keyboard shortcut (⌘+\) did not work anymore (AutoFill was ON), but just toggled it in System Settings --> Password Options OFF and then ON again and it did the trick... - 1P_Tommy
Moderator
Can you try the following?
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select Quit.
- Fully quit your browser.
- Open and unlock 1Password.
- Open your browser.
- ChristIOOccasional Contributor
Thanks a lot, but it is still the same, this does not work...
- 1P_Tommy
Moderator
Hmm, can you open 1Password for Safari to its settings and let me know if you see a green dot in the general section?
- Right-click 1Password for Safari.
- Select settings.
- ChristIOOccasional Contributor
Hmm,
I am confused...do you mean the app in Finder "1Password for Safari" ? Right click there will give me the context menu (1),
In Safari I have (2), no right click there...
and from the MacOS menubar (next to the clock) I get screen 3, but that General section (="Allgemein") is not like the one you showed above (it is from 1Password for Mac).
- ChristIOOccasional Contributor
Ah found it...
- 1P_Tommy
Moderator
Hmm, something odd is going on. Is it possible to share the URL so I can test? The forum is public. If not, can you share it privately? If you'd like to do so privately, please email us using
support+forum@1password.com
. Be sure to use the email address tied to the account in question. - 1P_Tommy
Moderator
I did notice in your opening screenshot you have AdBlock enabled. Does 1Password work with it disabled?