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Importing from a Dashlane CSV mixes fields

RebelCat2214
RebelCat2214
Community Member
edited February 2 in Memberships

I'm trying out 1Password after using Dashlane for the past 8 years.

I exported my credentials from Dashlane into a CSV and imported them into 1Password. This appeared to work properly but once I tried to find a credential I realized that the fields were mixed up: The password was stored in a plain text field. The password field contained the url / name of the service.

FWIW, the Dashlane CSV export file has the following headers:

username,username2,username3,title,password,note,url,category,otpSecret

I'd like to find a way to import passwords from Dashlane before 1) the 1Password trial expires (2 weeks from now) and 2) my current Dashlane subscription expires (1 week from now). Otherwise, as much as I'd like to switch to 1Password, it won't be practical to do so.

1Password Version: 1Password 7 Version 7.9.11 (70911001) Mac App Stor
Extension Version: Not Provided
OS Version: macOS 13.0
Browser: Not Provided

Comments

  • RebelCat2214
    RebelCat2214
    Community Member

    Hah. It seems the CSV import does not use the first row as headers and assumes it is also data.

  • ag_tommy
    ag_tommy

    @RebelCat2214

    I'd recommend contacting my colleagues in email support. They may be able to offer guidance on the import and also help determine where the trouble is if something is wrong on our side. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

    Include the following:

    Your user name here in the forum. RebelCat2214
    A link to this topic. https://1password.community/discussion/144274/importing-from-a-dashlane-csv-mixes-fields#latest

    This will help us connect the dots as they say.

  • RebelCat2214
    RebelCat2214
    Community Member

    A final update:

    I downloaded the 1Password app from the Mac App Store but it seems the latest version that you can download from the store is v7 (why?).

    I downloaded and installed v8 from the 1Password website and reimported my Dashlane export. This time, the importer directed me to the web importer and it worked.

    This had an easy resolution but it wasn't as straightforward as I wish it would be.

  • ag_tommy
    ag_tommy

    That's my fault @RebelCat2214 I totally missed the part where you mentioned 1Password 7. My apologies. I am happy to hear you've gotten things sorted.

    1Password 8 is not currently available in the Mac App Store. Currently our efforts are focused on our direct website offering.

This discussion has been closed.