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3 Years discount, why charged me the full price?

ghostdog
ghostdog
Community Member
edited February 6 in Memberships

I bet asked million of times due is not clear!

I recently subscribed to 1P since I have a 1P6 license, so I got this:

On February 20, 2024, you’ll be charged an annual fee of $59.88 USD. You will receive a 50% discount for the initial 36 months.

So, where's the discount? I expected to pay $29.94 for each of the 3 first years.

I just hope this don't be a bittersweet marketing "thing".

There's a broken image on billing page, by the way: https://my.1password.com/images/invite-confetti.svg

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Comments

  • ag_tommy
    ag_tommy
    edited February 6

    @ghostdog

    We don't discuss account details in the forum for your privacy. However, you're always welcome to reach out to our billing team. Please use support+billing@1password.com to do so. Please send the email from the email address you've used to create your 1Password account.

    I've closed this topic as we're unable to assist you here with that query.

This discussion has been closed.