Passkey pop-up partially obscured

Community Member
edited February 15 in 1Password in the Browser

While trying to log in to the website using my passkey, the passkey pop-up appeared as usual in the upper-right corner of my browser window, but the bottom-half was cut off, as can be seen here:

Any suggested workaround?

1Password Version: 8.10.24
Extension Version: 2.19.0
OS Version: macOS 14.3.1
Browser: Safari


  • Hello @stevenjklein, thank you for reaching out.

    I'm sorry to hear about the trouble you're having with 1Password. I recommend sending an email to so that our support team can help you.

    With your email please include:

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    We look forward to assisting you further.