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Is it possible to have a trial period for a family account?

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daneel
daneel
Community Member
edited February 15 in Memberships

I have a single user subscription and am trying to get my wife to use a password manager - 1Password, naturally - but she's resistant to it but is willing to try it out; the easiest way to do that would be for her to have a trial version and if she decides to keep on using it, then incorporate her account into a family sub along with mine.

Can that be done? Or what approach would you recommend?


1Password Version: 8.10.24
Extension Version: 2.20.0
OS Version: Windows 10
Browser: Not Provided

Comments

  • @daneel

    Yes, a trial on a family account is possible.

    My personal opinion is it's much easier to start with her as a member of the family. Starting a subscription of her own would necessitate moving her to be part of your account later on, changing the Security Key and Emergency kit, moving data, and so forth. For me and my time, I'd go straight for adding her to the family to cut down on my IT side of things. There are too many moving parts that might cause confusion on her side.

    If you'd like to discuss this in more detail, we're unable to answer account specifics here in the community. For that, you'd need to email us using. support+forum@1password.com

    Please follow these instructions to convert your membership from a individual account to an Family account, if desired.

    Change your 1Password account type

  • daneel
    daneel
    Community Member
    edited February 15
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    @ag_tommy

    Thanks, I don't currently have a family account and I wouldn't want to upgrade my existing single user account to a family account unless I know my wife would be joining it permanently, which I won't know until she tries 1Password and decides to stick with it. If I upgrade to a family account and she decides after the trial period that it's not for her, then I'm stuck paying for a family account for just me.

    From the sounds of it, I might be better off getting her a separate trial membership and then deleting it. If she decides she'll use 1Password beyond the trial then I could upgrade to a family account and add her as a new account and import any entries from the deleted account (I'd export them first before deleting)

    Is there any other way forward you could suggest?

  • @daneel

    Given your thoughts, I'd go with creating a temporary account. Once you're accustomed to moving between accounts, it's not really that much trouble. I just have a preference to limit the need for new Secret Keys and so forth. It can cause some user confusion as they think the same Secret Key will be valid in the new account. That is not the case. She would have a new Secret Key with the new account. Your plan is valid and can be achieved. 🙂

    No need to export. Sign into both accounts on one device (I recommend the desktop, if available), move the data, and then sign out of the old account. Sign out of the old account on any other devices and sign into the new account.

    • Pay special attention to any Documents created. You may need to download them locally and re-upload them to the new account.

    Move and copy items

    Lastly, if this were a trial, there would be no need to cancel. You can delete the account. Please make sure the data exists in the new account before doing that.

    How to delete your 1Password account

  • daneel
    daneel
    Community Member
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    @ag_tommy that's great, thanks a lot for your help and advice

  • You're most welcome.