Link TOTP to relevant field on page

cipri_tom
cipri_tom
Community Member
in 1Password in the Browser

Hi,

I love how 1Password magically fills the one-time password for me, even when it is on secondary screens, after I filled my username & password.

There is a website where this isn't working. I think it is something with the website, because the procedure to register the OTP is "separate" from the normal flow. But still, I wish I could tell 1Pwd in which field of the form the TOTP should go.

Is there a possibility to do this ?

I can give you the website in private, it's internet-facing login for work.

1Password Version: 8.10.27
Extension Version: 2.21.0
OS Version: MacOS 13.6.1
Browser: Firefox

Comments

  • Dave_1P
    Dave_1P

    Hello @cipri_tom! 👋

    I'm sorry that 1Password isn't filling your one-time password correctly. Our team can update 1Password's filling brain to get that fixed. Could you send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the search field that you're referring to.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

    Attach the resulting JSON file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • cipri_tom
    cipri_tom
    Community Member

    Thank you, @Dave_1P !

    Here is the support ticket number: THJ-14837-152

This discussion has been closed.