Cant delete login item

briccardo

I'm administrator of a business account and I can't delete a few items from a person that left the company
This is what I see when I right-click the element:

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1Password Version: 8.10.27
Extension Version: Not Provided
OS Version: MacOS 13.4.1
Browser: Not Provided

Dave_1P

Hello @briccardo! 👋

Thank you for reaching out! Can you ensure that you have the appropriate access to delete an item in the vault where that item is stored? You can right-click on the vault from the sidebar in the 1Password for Mac app and then click Manage Access. You can read more about managing access to a vault here:

• Create, share, and manage vaults in your team

Let me know if that doesn't work.

-Dave

briccardo

@Dave_1P as I said, I am the admin and the items are in the shared folder
I wonder if a person who created those item have the rights to delete but that user has been deleted

briccardo

SOLVED: the administrator did not have full access to the vault...

GreyM1P

@briccardo – Glad to hear things are as they should be again! We'll be here if you need anything.