Chrome extension freezes on Mac.

c2tarun
c2tarun
Community Member
in 1Password in the Browser

Hey all,

This is possibly same issue as this one but since that issue was probably closed I am opening a new thread.

This is happening with me since last few days. Here are some details:

1Password extension version: 2.21.0
1Password desktop version: 1Password for Mac 8.10.27 (81027003)
Chrome version: 122.0.6261.129

When I click on 1Password icon in Chrome it stays pressed without any popup.

After few seconds following error appears in service worker logs:

Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
Unchecked runtime.lastError: The message port closed before a response was received.
7Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.

Sometimes if I completely close Chrome and 1Password on desktop it works the first time on re-opening. But then stops working after few minutes. Extension is working fine on Firefox.

Thanks

1Password Version: 8.10.27
Extension Version: 2.21.0
OS Version: 14.2.1
Browser: Chrome

Comments

  • EvonG1P
    EvonG1P

    Hello, @c2tarun! Thank you for reaching out. I'm sorry to hear about the trouble.

    In the browser's Developer Tools, can you ensure that "Update on Reload" is turned off?

    1. Open your browser. Click the Customize menu ( ☰ ) in the browser's toolbar and select > More Tools > Developer Tools.
    2. Click the "Application" tab and select "Service Workers". Ensure "Update on Reload" is unchecked.

    I look forward to hearing back.

    -Evon

This discussion has been closed.