1Password will not put the OTP into Reddit

iwaddo
iwaddo
Community Member
edited March 25 in 1Password in the Browser

Hi

1Password will not put the OTP into Reddit on Safari, it fills the ID and Password but does nothing on the OTP screen.

Anyone got any ideas how to fix this?

Thank you for your help.


1Password Version: 8.10.30
Extension Version: 2.21.0
OS Version: 14.4
Browser: Safari

Comments

  • Hello @iwaddo, thanks for writing in.

    I'm sorry to hear about the problem you're running into with 1Password. I've been able to reproduce the same issue on Reddit.com and have added your report to an internal work item that our developers have open.

    In the meantime, I'd suggest dragging and dropping the one-time password into the field from the 1Password extension pop-over.

    Let me know if there's anything else that I can help you with.

    -Evon

    ref: dev/core/core#24532

  • iwaddo
    iwaddo
    Community Member

    @EvonG1P

    Excellent thank you.

    Also, who knew you could drag and drop the OTP from the 1Password extension pop-over? I didn't, I do now :-)

    Life is so much better thanks to @EvonG1P going the extra mile and providing a workaround.

    Thank you for your help.

  • You're very welcome, @iwaddo. I'm happy to help. 🙂

  • paul_wilky
    paul_wilky
    Community Member

    Has this been fixed, as I'm having the same issues with the Reddit website.....? Thanks

  • @paul_wilky

    I'm sorry that you're also running into this issue, the internal bug report is still open with our team. For the time being, until a fix is released, you can copy and paste or drag and drop the one-time password from 1Password into Reddit's website.

    -Dave

This discussion has been closed.