Passkey Shortcut

nparekh

When prompted to use a passkey to sign into a website, is there a keyboard shortcut to accept and sign in with the prompted passkey? If not, it would be great if one was added.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

EvonG1P

Hello @nparekh!

Thanks for writing in. There isn't a specific keyboard shortcut to sign in with a passkey with 1Password in the browser.

However, when the passkey prompt appeared, I pressed the Tab key on my keyboard to navigate to the "Sign in" button and then pressed the Space bar key (or the Enter key) to sign in.

I hope that helps!

-Evon

jwojnowski

Hi!

That would be extremely useful, especially for scenarios where 1Password is locked. When it's unlocked, usually you can just click Enter/Return, but that's not always the case (e.g. Auth0, where the e-mail field has autofocus, stealing focus from 1Password extension).

I find myself very often in the following scenario: the website prompts for the passkey, but 1Password is locked. So, I have to navigate with the cursor, click the unlock and only then I can click "Sign In" in the 1Password passkey prompt.

There are some workarounds for keyboard navigation, like Cmd+Shift+X, Touch ID, Escape and Return/Enter, but that's tedious and hardly user-friendly.

I have two propositions:
1. Make it possible to enable automatic prompting for biometric unlock (like Touch ID) when 1Password is locked and prompted for the passkey (e.g. the way passkeys work in Safari) or
2. Add an "Unlock 1Password" shortcut (the opposite of Lock 1Password, Cmd+Shift+L), which would ask for Touch ID.

Some details on the software stack: 1Password 8 (the latest), macOS, Brave/Google Chrome.

Best Regards,
Jakub

EvonG1P

Hello @jwojnowski, thank you for reaching out. I appreciate the feedback you shared. I've passed it along to the team.

In the meantime, can you use the Tab key on your keyboard to navigate to the passkey prompt and then press the Space or Enter/Return key to unlock and sign in?

-Evon

ref: PB-39308672

jwojnowski

Thanks! Well, it is possible to navigate via Tab, but in my particular use-case it requires either:
1. pressing Tab 7 times to focus the Unlock 1Password or
2. pressing Shift+Tab twice and then pressing Escape to focus the Touch ID pop-up.

Jakub

XIII

If something like this gets implemented (which I would like), please take into account that some users have multiple accounts for some websites, and thus multiple passkeys to chose from (instead of confirming a single one).

Dave_1P

@jwojnowski

Thank you for the feedback, I've passed it along to the team. 🙂

@XIII

Thank you for those additional suggestions, I've shared them with the team as well.

-Dave

jwojnowski

Hi, is there any update on this?

Apple has recently released their new Passwords app which has a perfect passkey user experience.

Every time there's a passkey auth needed, they ask for a biometric auth, so it looks like this:

and just requires touching the Touch ID once, no clicking on anything necessary.

That's compared to this:

which requires:
1. clicking a small button in a corner
2. authing with Touch ID
3. clicking another small button in a corner.

Honestly, 1Password's interface here is so user-unfriendly I'm personally considering switching to a different password manager. Sure, there's not too many users that would get annoyed by that presently, but passkeys will get more and more popular and you'll need to improve the UX eventually.

I really hope you'll fix that, as the rest of the app is awesome!

Best,
Jakub

Dave_1P

@jwojnowski

Thank you for the feedback! When locked, 1Password works a little differently from Apple Passwords in this scenario. By design, 1Password will stay locked according to your auto-lock settings and the browser extension won't have access to your logins (aside from the basic knowledge that you have a passkey saved for a particular website) until you unlock the extension. This is why when you're trying to autofill a password, you also need to unlock 1Password first:

When unlocked, it's faster to use a passkey with 1Password than it is the built-in password manager since it only requires one action (clicking on the Sign In button):

In Firefox and Chrome it's even faster than that since you can just press Enter on your keyboard without using your mouse.

This is a consequence of the 1Password extension's security model: when 1Password is locked all of your usernames and passwords (and passkeys) remain encrypted until you unlock 1Password. Showing that you have a passkey with a specific username as a suggestion even when 1Password is locked would require that 1Password store that information unencrypted and in plain text somewhere on your Mac where it could be intercepted by another party.

That being said, I've shared your feedback with the appropriate team internally. The team will investigate whether we can remove, or streamline, a few of the steps in order to make signing in with a passkey more intuitive. 🙂

-Dave

ref: PB-43274389