Not fully detecting password field on T-Mobile US My Account

Kyrast
Kyrast
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

T-Mobile US is one of those Web sites where the login is put on a page, then one must click to the next page to enter the password. Clicking the login field shows the matching accounts list under the field with the 1Password icon on the right side of the field. Alternatively clicking the extension icon and clicking Autofill for the desired account also fills the username as expected:

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But after clicking Next, the password is not filled in automatically. Clicking on the field itself also doesn't show the list of matching accounts to choose from below the field or the 1Password icon on the right side of the field like it does for the username. Clicking the extension icon again and selecting Autofill for the desired account does fill the password field. Pasting the password manually also works so there is no such restriction on the page itself.

image

The password page is within https://account.t-mobile.com/ same as the username so URL pattern matching shouldn't be affecting what's happening.

1Password Version: 8.10.30 (81030022 nightly)
Extension Version: 2.22.1(22200103 beta)
OS Version: Windows 10
Browser: Chrome 123.0.6312.59 (Official Build) (64-bit)

Comments

  • ag_tommy
    ag_tommy
    edited March 30

    @Kyrast

    Can you visit the password page, and collect a page structure? Please do this on the actual password page. Then email that structure to us using support+forum@1password.com and include a link to this topic along with your username.

    I not able to access the specific page, as I do not have an account.

    Name: Kyrast
    Link: https://1password.community/discussion/145129/not-fully-detecting-password-field-on-t-mobile-us-my-account#latest

    --

    1. Right-click on the page.
    2. Select 1Password > Help > Collect Page Structure.
    3. It should save a file to your Downloads folder.
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