Clicking on a tag in a popup opens an empty window

lammoth
lammoth
Community Member
edited April 3 in Windows

Steps to reproduce the bug:

1) Open the popup of an item with a tag (CTRL+O)

2) Click on the tag and an empty window appears

1Password Version: 8.10.28
Extension Version: Win11 23H2
OS Version: Not Provided
Browser: Not Provided

Comments

  • Dave_1P
    Dave_1P

    Hello @lammoth! 👋

    I'm sorry that you're seeing a blank window when attempting to view a tag from inside of a new window. I've been able to reproduce the same issue on my end and I've filed an internal work item to have our development team get this fixed.

    For the time being, I recommend that you click on tags from inside of the main app and not new windows. If you do encounter the blank window again, close 1Password and then reopen it to workaround the issue.

    I'm sorry for the inconvenience.

    -Dave

    ref: dev/core/core#28910

  • Dave_1P
    Dave_1P

    @lammoth

    Thank you for your patience. Our developers have released a fix for an issue where the main window could go blank if you opened an item in a new window and clicked on the item’s tag. If you haven't already, please update to version 8.10.36:

    Let me know if you still see the issue after updating and I'll let our development team know.

    -Dave