Message: "Microsoft Edge has an update available"

Options
This discussion was created from comments split from: 1Password chrome extension keeps getting locked because an update is available.

Comments

  • benze
    benze
    Community Member
    Options

    @Dave_1P I am still seeing the same behaviour in Edge however. Is the Edge extension not updated to support the same behaviour as the one for Chrome? I am running the 1P Extension version 2.21.0 in Edge 123.0.2420.53.

    Thanks!

  • benze
    benze
    Community Member
    Options

    @Dave_1P Anything new on this? Again today with the latest Edge available it has come up.

    It is quite disruptive in the workflow; restarting Edge is not always seamless, and can sometimes cause loss of data if a webpage is burried in the background with unsaved data.

    Is there an ETA for a fix to be available for Edge as well?

    Thanks,
    Eric

  • Dave_1P
    Options

    Hello @benze! 👋

    Thanks for the ping, I'm sorry that your post was missed earlier. I'm not seeing other recent reports from Microsoft Edge users so I'd like to learn a little more about the situation. So that I can look into this further, can you send me the following the next time that you see the message:

    Attach both files to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • benze
    benze
    Community Member
    Options

    @Dave_1P WIth the latest update available for Edge, I see the issue again.

    Support files emailed as requested. Please see: Your support ticket ID is RYU-58717-823.

    Thanks,

    Eric

  • ag_tommy
    Options

    @benze

    I appreciate you sending it. Someone from the team will get back to you as soon as possible.

    ref: RYU-58717-823

This discussion has been closed.