Failed to confirm members

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mdram
mdram
Community Member
in Business and Teams

I added a guest to our 1Password Team Starter Pack, the guest accepted the invitation but in an attempt to confirm the user I got the error message with the title "Failed to confirm members". I could not find any workaround. Is there a possible way to get confirm the guest or do I have to reject the user? Rejecting the user will lead to the user and all items associated to the user permanent delete.

1Password Version: Not Provided
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Comments

  • ag_tommy
    ag_tommy
    Options

    @mdram

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question. One of the team can look to see if there is anything we can suggest from our side. We do not have access to account details here in the community. They'll need to look at those once you write in.