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Master Password Compromised. What to do?

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LookingSecure67
LookingSecure67
Community Member
edited April 8 in Memberships

My mac got hit by some nasty malware and I found a CSV file with all my 1pass data unencrypted. Idk how they got it, I’m thinking a keylogger. Anyway, I’m feeling screwed. What should I do?


1Password Version: 8.8
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • Hi @LookingSecure67 - I'm really sorry to hear about the trouble that you've had.

    If you believe your 1Password account has been compromised, please reach out to us directly via email at support+security@1password.com, using the email address you've used to create your 1Password account.