Suggestions doesnt work

Options
pgaa
pgaa
Community Member
edited April 11 in 1Password in the Browser

Suggestions doesnt work, has tried do this

Lock the 1Password app/extension and disable "Integrate with 1Password app".
Signed out and in again.

Use 1password extension in Vivaldi and Windows

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

Comments

  • steph.giles
    steph.giles
    Options

    Hey @pgaa,

    Can you provide me with some more details on what you mean when you say suggestions don't work?

    Are you seeing your credentials in the autofill menu beneath fields on a login page?

    Are you having this problem across all websites or is there a specific website that is proving problematic?

    Any information you can provide would be really useful.

  • pgaa
    pgaa
    Community Member
    Options

    This is on my MAC, Im visiting flightradar24.com, if I click in the 1password extension - my suggestion is correct/able to find the site I should log on.

    On my laptop with windows, cant find the website i want log on.

    Even I have a logins saved for this site

  • Dave_1P
    Dave_1P
    Options

    @pgaa

    Thank you for posting those screenshots, it looks like you just need to change the behaviour of the pop-up on your Windows PC. Try these steps:

    1. Open your browser.
    2. Right-click on the 1Password icon in the toolbar and then clicking Settings.
    3. Click Appearance & shortcuts.
    4. Change "Open 1Password to" to Suggestions.

    Let me know if that helps. 🙂

    -Dave