Edit view pop-up randomly when opening 1Password

xkww3n

Sometimes I open 1Password iOS app without fully exiting it by swiping it out from Recent Apps before, an Edit Item view for a certain unrelated item will pop-up.

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1Password Version: 8.10.28
_Extension Version: Not Provided
OS Version: 17.4.1
_Browser: Not Provided

1passuser123

Same issue here, very annoying as it happens very often. Hope this can get resolved :)

1Password version: 8.10.28
iPhone 12 mini - iOS 17.4.1

Dave_1P

Hello @xkww3n and @1passuser123! 👋

I'm sorry that you're seeing the edit view for an item pop up when opening 1Password for iOS. Our developers are aware of the issue and are investigating. We can also reproduce the issue on our end so there's no need for any additional information for now.

I've let the team know that you're both affected so that they're aware. Hopefully this will be fixed soon in a future update to 1Password.

-Dave

ref: dev/core/core#28645

jkawslaj

I am having the same issue. I am just getting started with 1Password and have one recurring pop-up. It only has been happening on my iPad, not when I open the app on my phone.

Dave_1P

@jkawslaj

I'm sorry that you're also seeing the issue. Are you force closing 1Password and then opening it before the issue occurs? Or does it just occur randomly when opening 1Password on your iPad? Can you try these steps the next time that you see the issue:

1. Tap Cancel on the item draft that appears.
2. Wait 2 seconds.
3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support
4. Open and unlock the 1Password app.
5. If you see another draft, repeat steps 1-4 again.

Let me know if that helps.

-Dave

ref: dev/core/core#28645
ref: dev/core/core#28720

jkawslaj

I tried that and so far, so good. I’ve gone back into 1Password a few times since following those steps and so far, no pop-up. I’ll let you know if that changes. Thank you!

Dave_1P

@jkawslaj

This is an issue that our developers are looking into and hopefully a fix will be included in a future update soon to avoid the issue entirely. Let me know if you do see the issue again. 🙂

-Dave

Dave_1P

@xkww3n and @1passuser123

Thank you for your patience. Our developers have released a fix for an issue where if you discarded a draft, it could still appear when you opened the app. If you haven't already, please update to version 8.10.34:

• How to keep 1Password up to date

Let me know if you still see the issue after updating and I'll let our development team know.

-Dave